ORDERS:

- Orders are accepted 24/7. All prices quoted are in Singapore Dollars (SGD).
- Orders will be fulfilled within 2 business days. Orders placed on Saturday or Sunday will be fulfilled the following business day.
- For shipping purposes, all customer details and address details must be written in ENGLISH.

SINGAPORE DELIVERY:

FREE LOCAL DELIVERY FOR ALL ORDERS (3 business days) 
We currently offer the following delivery methods within Singapore (excluding hotels, PO Boxes, airports or MINDEF camps).

INTERNATIONAL DELIVERY:

TEMPORARY COVID-19 SHIPPING RESTRICTIONS
Due to certain international freight and mail restrictions to certain areas due to COVID-19, we can no longer deliver to countries via the following delivery services. Please contact us if you have any questions regarding order delivery to your country. Thank you.

Stay calm. Keep safe.
Expect delays to European countries and Australia due to ongoing movement restrictions, airline space limitations and ongoing backlogs.

International Mail Package / price calculated at checkout
Delivery time varies - up to 4 weeks. 
Our International courier service will handle delivery to your country and last-mile delivery is done by your local mail service. 

CUSTOMS DUTIES, TAXES & OTHER FEES

International shipments may be subject to import taxes, duties or customs fees. These fees are the sole responsibility of the recipient and are specific to the destination country. Therefore, we do not know what the amount will be. Please be prepared to pay these fees when your package reaches the destination country. If the package is refused or returned to us, you will be responsible for any import taxes and/or return shipping costs incurred by RBFlora SG.

Please review your country's customs and importation rules for more information about any applicable duties or taxes you may be liable for.

Contact us if you have further questions about international shipping.

LIABILITY FOR INCORRECT ADDRESS OR FAILURE TO PAY DUTIES/TAXES:

Delivering your orders to you quickly is our priority, but we cannot offer order refunds to customers who provide incorrect address information or fail to pay their country's customs duties and/or taxes (if applicable to their order).